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PAS Policy and Procedure Manual

The Policy and Procedure Manual is the heart of all Personal Assistance Agencies as well as the first item State Surveyors want to review.

Our survey proven P&P manual will allow you to take care of your clients, rather than spend your valuable time researching rules and regulations.

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Explore the documents included in this section:

Click underlined documents below to view PDF samples.

Accreditation Specific Table of Content Samples

Policy and Procedure Manual
List of Polices with PDF Samples Linked Below

ADMINISTRATIVE

  • 1.001.1Definition of Organization
  • 1.001.2Mission Statement and Philosophy
  • 1.002.1Services Offered
  • 1.003.1Service Area
  • 1.004.1Payment for Services
  • 1.005.1Hours of Operation
  • 1.006.1Administrative Control
  • 1.006.2Ethics Committee
  • 1.006.3Corporate Compliance Plan
  • 1.006.4Branch Offices
  • 1.007.1Annual Agency Evaluation
  • 1.008.1Annual Evaluation
  • 1.009.1Admission Criteria
  • 1.010.1Discharge/Transfer from Service
  • 1.011.1Contingency Plan
  • 1.011.2Agency Closure Procedures
  • 1.012.1Backup Coverage of Services
  • 1.013.1Business Associate Contract
  • 1.014.1Anti Fraud Program
  • 1.014.2Financial Planning
  • 1.015.1Research Activities/Investigational Studies
  • 1.016.1Public Disclosure
  • 1.017.1Financial Records
  • 1.017.2Financial Planning
  • 1.017.3Capital Expenditures
  • 1.018.1Information Management
  • 1.018.2Services Provided under Contract
  • 1.019.1Disclosure to Licensing Authority
  • 1.020.1Change of Ownership/Administrative Control
  • 1.021.1Plan of Correction

HUMAN RESOURCES

  • 2.001.1Reasonable Accommodations
  • 2.002.1Personnel Records
  • 2.002.2Employment References
  • 2.002.3Time Records
  • 2.003.1 Selection of Personnel
  • 2.003.2Classification of Personnel
  • 2.003.3Volunteers
  • 2.003.4Ethics
  • 2.003.5Employee Dress Code
  • 2.004.1Payday
  • 2.005.1Orientation & Staff Development
  • 2.006.1Policy & Procedure Agreement
  • 2.007.1Performance Evaluation
  • 2.008.1Employee Discipline
  • 2.009.1Termination/Separation of Employment
  • 2.010.1 Employee Grievances
  • 2.011.1Professional Reporting
  • 2.012.1Drug Testing
  • 2.013.1Conflict of Interest

RIGHTS, RESPONSIBILITIES, ETHICS

  • 3.001.1Client Conduct, Responsibility & Rights
  • 3.001.2Non Discrimination
  • 3.002.1Solicitation/Distribution for Referrals
  • 3.003.1Clients Complaints & Grievances
  • 3.004.1Reporting Abuse, Neglect, or Exploitation
  • 3.005.1Criminal History Checks
  • 3.006.1Out-of-Hospital Do Not Resuscitate Order
  • 3.007.1Advanced Directives
  • 3.009.1Coordination of Client Care
  • 3.010.1Facilitating Communication
  • 3.011.1After Hours Care

PATIENT INFORMATION

  • 4.001.1 Security of Clinical Information
  • 4.002.1Retention of Clinical Records
  • 4.003.1Timeliness of Entries in Clinical Record
  • 4.003.2Client Records
  • 4.004.1Physician Signatures
  • 4.004.2Physician Delegation
  • 4.004.3RN Delegation
  • 4.005.1Abbreviations
  • 4.006.1Medication Profile
  • 4.007.1Medication Storage
  • 4.008.1Medication Reminding
  • 4.009.1Transporting Client

OFFICE

  • 5.001.1Billing
  • 5.002.1Verification of Primary Payor
  • 5.003.1Staffing Issues
  • 5.004.1Faxing
  • 5.005.1Protected Health Information Password/Usernames
  • 5.006.1Red Flag Rules

CLIENT SERVICES

  • 6.001.1In Service Education
  • 6.002.1Reporting Emergencies in the Home
  • 6.003.1Clinical Procedures
  • 6.004.1Service Planning
  • 6.005.1RN Pronouncement
  • 6.006.1Client Care Supervision
  • 6.006.2PAS Supervisor
  • 6.007.1Personal Care Aides
  • 6.008.1Homemaker and Companion

SAFETY/INFECTION CONTROL

  • 7.001.1Infection/Exposure Control Plan
  • 7.002.1Universal Body Substance Precautions
  • 7.003.1Management of Infections/Exposures
  • 7.004.1Personal Protective Equipment
  • 7.005.1Hand washing
  • 7.006.1Aseptic Technique
  • 7.007.1Respiratory & Tuberculosis Precautions
  • 7.008.1Tuberculosis Exposure Control Plan
  • 7.009.1Contaminated Reusable Materials Disposition
  • 7.010.1Contaminated Waste Disposal
  • 7.011.1Therapy Bag Techniques
  • 7.012.1Communication of Hazards to Personnel
  • 7.013.1Hepatitis B Vaccination
  • 7.014.1Information & Training
  • 7.015.1Evaluating & Maintaining Records of infections
  • 7.016.1Reporting of Communicable Diseases
  • 7.020.1Record Keeping
  • 7.021.1Medical Equipment Malfunction
  • 7.022.1Hazardous Waste Handling & Labeling
  • 7.023.1OSHA Bloodborne Pathogen Training
  • 7.024.1Sentinel Event/Incident/Accident Reporting
  • 7.025.1Agency Personnel Safety / Personal Safety
  • 7.026.1Agency Personnel Safety/ Unsafe Home Visits
  • 7.027.1Accidental Exposure
  • 7.028.1Accidental Prevention
  • 7.029.1Car Accident Reporting
  • 7.031.1Emergency Preparedness

QUALITY MANAGEMENT

  • 8.001.1Quality Assessment/Performance Plan
  • 8.002.1Client Satisfaction Survey
  • 8.003.1Possession of Saline, Certain Vaccines & Dangerous Drugs

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Sincerely,

David Anderson
Home Health Forms Owner
Established 2007

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