Frequently Asked Questions

Do you offer updates?
Do you offer consulting services?
Are the documents provided in hardcopy or electronic format?
What file formats are the documents?
How are the documents shipped?
Do you insert our company information?
Where can I find samples?
Do you offer a P&P Manual specifically for each state?
Can I modify the documents?

Answers

You will be placed on an email list that provides updates for whichever package you purchase. Updates are free and timely.

2.Do you offer consulting services?

Yes, please click here

3.Are the documents provided in hardcopy or electronic format?

We offer the documents in two methods:

Do It Yourself packages come CD only.
All other document packages are Printed and Organized in 3 ring binder along with a CD.

4.What file formats are the documents?

Some documents are created using Microsoft Word and others are created using Microsoft Excel depending upon which program was best suited.

5.How are the documents shipped?

We ship all documents with UPS Tracking. Shipping is included in the purchase price.

6.Do you insert our company information?

Yes, Below are the questions we ask to help complete your documents:

Company Name:
Company Address:
Company Phone Number:
Company Fax Number:
What are your office hours and days open?
Company email address.
Do you have nursing available 24 hours a day?
Does your company have a catch phrase?
What services does your company offer? (Ex. Skilled Nursing, Physical Therapy, Occupational Therapy, Medical Social Worker, Home Health Aide, Speech Therapy, Dietician?)
What is your fee schedule per discipline (billed to the payor)?
What are your payor types? E.g. Medicare, Private Pay, Medicaid, Insurance, Workers Compensation.
What is your coverage area?
CEO’s Name:
Organization List E.g. Jane Doe Administrator, John Henry Alternate Administrator, etc.
Does your company utilize any consulting firms? If so, please list them.
What is your Medicare week? (Ex. Sunday to Saturday or SOC date, etc.)
Name of the company you have contracted with to provide Backup Services. (Ex. Medical Staffing services):
What is the Dress Code?
We also need a copy of your logo.

7.Where can I find samples?

Samples are located in throughtout the website within each document section. Samples will be underlined and will open in a new window when clicked.

8.Do you offer a P&P Manual specifically for each state?

Yes, Our P&P manual is state specific.

9.Can I modify the documents?

Yes, Our documents are provided in Microsoft Word or Excel format. Simply transfer the documents to your computer. Make changes and save to your computer.